Last updated: September 2026
This policy explains what information Saraya collects when you use our website, how we use it, and the choices you have. By using the site, you agree to the practices described below.
We collect information you provide directly, such as your name, phone number, email, delivery address, and order details when you place an order, create a wishlist, or contact us via WhatsApp. We also automatically collect limited technical information, such as your device and browser type and pages visited, to help the site work properly.
We use your information to process and deliver orders, manage installment plans, respond to inquiries, improve our products and services, and, where you have agreed, send you updates about offers and new products. We do not use your information for any purpose incompatible with these.
We share information only as needed to fulfil your order, for example with delivery couriers and payment or installment providers, or when required by law. We do not sell your personal information to third parties.
We use cookies and local storage to keep your cart and wishlist, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if you disable them.
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing messages, by contacting us using the details in the footer. We will respond to reasonable requests within a reasonable timeframe.
Our website is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised "last updated" date, and significant changes may also be communicated through the website.
If you have any questions about this privacy policy or how we handle your information, please reach out using the contact details shown in the footer of this website.